Terms of Service

1. Agreement to Terms

By accessing or using the services of Onyx Genetics Research & Consulting ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not access or use our services.

2. Research Use Only

3. No Medical Advice or Services

Onyx Genetics Research & Consulting is NOT a medical organization, healthcare provider, or licensed medical institution. We do not provide medical advice, diagnosis, treatment recommendations, or healthcare services of any kind.

Nothing contained in our consultations, communications, website, or materials constitutes medical advice or should be construed as such. Any information provided is for educational and research methodology purposes only. You should not rely on any information from our services as a substitute for professional medical advice, diagnosis, or treatment.

If you have or suspect you have a health problem or condition, you should consult a licensed healthcare professional immediately.

4. Nature of Services

Onyx Genetics Research & Consulting provides professional consulting services including but not limited to:

• Research protocol optimization and methodology consulting
• Logistics coordination for laboratory-grade research materials
• Technical guidance on experimental design and data analysis
• Supply chain management for research compounds and equipment
• Quality assurance consulting for research integrity

All services are provided on a consulting and logistics management basis. The Company acts solely as a consultant and facilitator for independent research activities conducted by qualified researchers and laboratories.

5. Client Responsibilities

By using our services, you represent and warrant that:

• You are a qualified researcher, laboratory professional, or represent a legitimate research institution
• You possess the necessary licenses, permits, and authorizations required in your jurisdiction to conduct the research you intend to perform
• You will use all materials and information exclusively for lawful laboratory research purposes
• You will comply with all applicable local, state, federal, and international laws and regulations
• You will maintain appropriate safety protocols and laboratory standards
• You will not misuse, misrepresent, or misapply the materials or information provided

6. Limitation of Liability

7. Consulting Fees and Payment

Our services are provided on a fee-for-service consulting basis. All fees are stated in advance and must be paid according to the agreed payment terms. Fees may include but are not limited to:

• Consultation and protocol development fees
• Logistics coordination and supply chain management fees
• Material costs for research compounds and equipment
• Shipping, handling, and customs processing fees
• Quality assurance and verification services

8. Refund Policy

Due to the nature of consulting services and the time-sensitive characteristics of research materials:

• Consultation fees are non-refundable once services have been rendered or consultations have been provided
• Materials and compounds cannot be returned or refunded once shipped due to quality control and safety protocols
• Refunds may be considered only in cases where services have not yet been initiated and materials have not yet been prepared or shipped
• All refund requests must be submitted in writing and are subject to review and approval on a case-by-case basis

9. Confidentiality

We understand the sensitive nature of research activities. All client communications, research protocols, and project details are treated with strict confidentiality. We will not disclose your information to third parties except:

• As required by law or legal process
• To fulfill logistical requirements (e.g., shipping providers)
• With your explicit written consent

10. Regulatory Compliance

It is solely your responsibility to ensure that your research activities and use of materials comply with all applicable regulations in your jurisdiction, including but not limited to:

• Import/export regulations and customs requirements
• Laboratory safety and handling protocols
• Research ethics and institutional review requirements
• Environmental and disposal regulations
• Professional licensing and certification requirements

The Company makes no representations regarding legal compliance in any specific jurisdiction and provides no legal advice.

11. Intellectual Property

All protocols, methodologies, documentation, and consulting materials provided remain the intellectual property of Onyx Genetics Research & Consulting or our licensors. You are granted a limited, non-exclusive, non-transferable license to use these materials solely for your internal research purposes.

12. Termination

We reserve the right to refuse service, terminate consulting relationships, or cancel orders at our sole discretion if we determine that:

• Services are being used for purposes other than legitimate research
• Client representations or information provided are false or misleading
• Activities pose legal, safety, or ethical concerns
• Terms of Service have been violated

13. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on our website with a revised "Last Updated" date. Continued use of our services after modifications constitutes acceptance of the updated terms.

14. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Onyx Genetics Research & Consulting operates, without regard to its conflict of law provisions.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms of Service constitute the entire agreement between you and Onyx Genetics Research & Consulting regarding the use of our services and supersede all prior agreements and understandings, whether written or oral.

17. Contact Information

For questions regarding these Terms of Service, please contact us through the contact form on our website or at the email address provided during your consultation engagement.